Have you ever thought that one of the main reasons to choose a Travel Agency is how near it is of your home? Then, what could be a greater advantage than being inside your potential customer's home?

Igmweb shares the same idea: every enterprise should be as adapted as possible to the new technologies, which is as near as possible of its potential customers. That's why Igmweb has designed a product for your agency to enjoy the prestige of being well positioned within the net.

The half on-line booking service system offers advantages to your company and to consumers. The customer is being offered all the services of the conventional agency more briefly, without queuing and with a personalized budget.
Your enterprise enriches its database, confidential, apart from reaching a wider market at a very low cost. This way feedback is promoted, as well as further fidelization.

The product is based in two types of software:

The first one; consists of a programmer for the introduction of half on-line booking. (Which is the one the customer will see).
The second one; is the software for the internal management of the bookings (which only you will see).

Igmweb's aim is to allow you capture the customer interested in booking a specific service or in choosing among the existing offer, and by these means to reduce the distance between you and your customer. But, above all, to finish the whole process in ONE/TWO simple transactions taking profit of the moment.
The payment of part or the total amount of the booking doesn't discourage the contract, but helps assuring the customer that his booking has been confirmed.

Here is described in a more technical and detailed way the advantages of each of the two software of this product for travel agencies.

Half on-line booking software:
1.- The customer chooses the product of his or her interest. Then he fulfills a form with his or her personal data and the characteristics of the product he wants, in order to let the agency know what the customer really needs.
2.- The company receives the customer's request, the customer receives an e-mail with all the data of his request.
3.- The company has received all facts sent by the customer, analyses and studies them and then elaborates a budget.
4.- Once the budget is done using the received data, the customer gets it. This part of the procedure allows you to value the concepts: hanging upon payment, sent or paid. In this case the budget is already sent and hanging upon payment. We would like to make clear the fact that if a customer should not answer in any way or pay within ten days after requesting the budget, it will be automatically cancelled.
5.- Once the customer has received the budget, he or she may choose between some options:
*Pay it.
*Leave it hanging upon payment.
*Cancel it due to disagreement.
6.- If the costumer decides to go ahead and pay the budget, the company will quote all the conditions of the contract.

Internal management of bookings software:
1.- Maintenance of families, sub families and the products present in your website.
2.- Maintenance of the pictures and photography displayed in your website.
3.- Maintenance of the files (Word and Power Point documents).
4.- Maintenance of the rates.
5.- Maintenance of the budgets.
6.- Reception of the customer's data for their treatment (once the customer has agreed on the budget offered by the company, the payment goes ahead).