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Can you imagine yourself in front of the computer searching for information
about hosting for your next holidays? After having looked-up
several searchers, you have a wide range of options. Some may satisfy
your needs, some may not.

Let's imagine two of them fit your wishes:
The first one; shows all the service and
information needed, but sends you to a telephone number, fax, and address
or, in the best of cases, an e-mail.
The second one; offers you exactly the same
but with a slight difference: you have the chance to book here and
now, in an easy, reliable and quick way, the room you want for the time
you need it. Which option would you choose?
Igmweb offers you a software where your customers will be able to book
on-line and specify the kind of room they want, the services they need,
the convenient rates to pay and even include their needs in the observations
frame.
Plus, as a hotel manager, you will be able to define which rooms to show
in Internet, which services to offer and their correspondent rates according
to the season. This way, your hotel will be known and visited by people
around the world, while offering a personalized service to every customer.
So, when the costumer comes in, you'll know exactly what he or she expects.
The booking on-line software offers the possibility of becoming a part
or the total amount of the booking, which not only doesn't discourage
the contract but also provides the customer the security that the booking
has been confirmed.
The product that Igmweb created consists in two software:
The first one; offers the costumer the
possibility to book on-line.
The second one; allows you to manage the booking
system from your hotel, while updating constantly its database. Only you
will have access to this section, and be able to modify it quickly and
easily.
DEMONSTRATION: of our booking system : http://www.igmweb.com/hotel05/
Here is described, in a more technical and detailed way the advantages
of each of this product's two software for hotels and apartments.
On-line booking software:
There are two differentiating characteristics:
1.- You'll have total control of the hotel's
or the apartment's disposal. You are in charge and you assign the possibilities
according to the general or particular criteria of each intermediate.
2.- Simplicity of use: this application is
very important as it makes the procedure become shorter, quicker and more
efficient, and therefore, able to cover up to 90% of all the customer's
demands.
Operation:
1.- Display of all seasons and their correspondent
rates.
2.- Indication of the type of room, dates of
hosting and verification of disposal.
3.- Specify the kind of room and additional
services desired.
4.- Confirm the room. You can choose another
room if you want (this point simplifies the procedure).
5.- Confirmation of the booking and the final
cost.
6.- Introduce personal data and accept the
contract.
7.- Board transmission of the bank payment
with total reliability
Internal management of booking software:
Next are defined the parameters you can use to manage the internal items
when a customer books.
1.- Here you may enter all the types of rooms
there is in your hotel, and specify the capacity of each.
2.- Here you'll be able to distribute the rooms
by groups, according to the features you decide. For example, the distinguishing
feature of a group could be the number of beds in the room: you would
have a group of single rooms, a group of double rooms, a group of triple...
and so on.
3.- Here you may add the extra services and
activities that the hotel offers. For example: sauna, parking, and activities
in the mountain in order to offer a global service to your customers.
There are three different extra services:
a.- Extra services at a unique price.
b.- Extra services for every day's stay.
c.- Extra services depending upon chosen amount.
4.- Management of the seasons: You may create
the seasons you wish and you assign the corresponding colors.
5.- Distribution of seasons in the calendar:
In this section you may indicate from which to which date you'd like to
establish the seasons of the year.
6.- Hosting rates: You may decide prices of
the rooms according to type and season.
7.- Hosting attributes' rates: Each room contains
several attributes. The price of the room varies depending on the chosen.
8.- Description of languages: Allows you to
translate all concepts to different languages.
9.- Hiring conditions: Here is where you can
establish the conditions of the contract. Remember that they are to be
shown when the customer books on-line.
10.- Percentage of the booking amount: Which
is referred to the percentage the hotel manager keeps from the percentage
of the booking (1 to 100%).
11.- Search and list of the bookings by different
criteria:
- Booking identifier.
- Bank transaction identifier.
- Booking date.
- Intermediate.
12.- Saving the bookings allows you:
-To modify them.
-To cancel them.
-To introduce new ones.
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